Debit and Credit Card Fraud Protection

Heartland FCU takes our members’ financial safety seriously. 

In order to minimize fraud losses we have enrolled in a comprehensive solution through our data processor that simultaneously examines the relationships between transaction and cardholder behavior to predict fraud probability. They closely monitor current fraud trends and make recommendations to improve our credit and debit card portfolio’s safety.

If a fraudulent transaction is suspected, it may be blocked. You will then receive a phone call from our fraud specialists to confirm or deny the transaction. If you have any questions about the safety of your debit or credit card, please call us at 937.294.1991.