Deceased Members

How to Manage Accounts After a Death

Heartland Federal Credit Union understands it is hard when you lose a loved one. If you have lost someone who had an account at Heartland FCU, please contact us as soon as possible at 937-294-1991. We would like to make it as easy as possible for you to manage their financial affairs with us.

Every situation is unique, so we tailor our process to your individual needs. Joint owners and beneficiaries will be notified when they may claim their funds. The time needed to process deceased member’s accounts may take several weeks, depending on the complexity of the situation.

Documents Needed

  • Original Death Certificate – we will make a copy, but do need to see the original
  • Probate paperwork (if applicable)

Estate Accounts

If you require an estate account, we will need the documentation listed below. Note, not every account may be eligible to become part of the estate:

  • Probate paperwork which includes Letters of Testamentary or Letters of Administration
  • Tax ID letter from the IRS
  • Other documentation may be requested

HFCU employees are wearing masks and/or face shields and we require our members to do the same.Review more COVID-19 related information
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