LifeStages


How long will it take to get my AAA or Sam's Club Membership?

Answer

About 4-6 weeks.


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It's been longer than 4-6 weeks and I still don't have my membership.

Answer

Chances are we are still waiting on a required product or service to be fulfilled. Check with the Heartland FCU representative who started your LifeStage to make sure you have all the required products or services.
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Can I have a secondary person on my membership?

Answer

Yes! Sam's Club allows you a free extra card for someone in your household. For AAA, Heartland FCU pays the basic membership fee for the main card holder. You may then contact AAA to add another person.
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Can I upgrade my Sam's Club or AAA membership?

Answer

Yes! You can upgrade your Sam's Club card at your local store or your AAA membership by contacting them. Heartland FCU pays the basic membership for both, if you wish to upgrade, it will be at your expense.
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I want to join LifeStages, but I already have a AAA or Sam's Club membership.

Answer

That is fine. You may still join the program, then when your membership comes up for renewal, you'll simply mail, fax, scan/e-mail, or bring the bill to any Heartland FCU location. Or you may simply call and give us your AAA or Sam's Club membership number. We'll make the payment for you, as long as you still qualify for the LifeStages program.
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I'd like to get into a LifeStage, but I'm not sure which package makes the most sense for me.

Answer

No problem. Let any Heartland FCU representative help you out with this.
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I've been in the LifeStages program for about a year and I received a bill for my AAA or Sam's Club membership, what do I do with it?

Answer

Mail, fax, scan/e-mail, or bring it to any Heartland FCU location. Or you may simply call and give us your AAA or Sam's Club membership number. We'll make the payment for you, as long as you still qualify for the LifeStages program.
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Can I change my Lifestage package?

Answer

Yes. You may switch your LifeStage category at any time. If you've already taken advantage of some of the benefits in your old package, you may not be eligible for benefits of the new package until your LifeStage anniversary.
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Can I switch from a AAA membership to a Sam's Club or vice versa?

Answer

Yes! You may switch when your membership comes up for renewal. Be sure to tell a Heartland FCU representative of your wishes at this time.
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