Contact Us & Hours
You may also contact us directly through this secure Contact Form.
Offices & Branch Hours
| Corporate Office - Please contact this location for any question about your account. Call Center Monday - Friday 8:30 am - 5:30 pm | 3400 Office Park Dr Dayton, OH 45439: 937.294.1991 or 800.543.9696 937.294.0379 (fax) |
| 3115 S. Dixie Dr, Dayton Office Lobby Hours: 9 am - 5:30 pm M-Th 9 a - 6 pm Fri Drive-Thru Hours: 7:30 am - 5:30 pm M-Th 7:30 am - 6 pm Fri 9 am - 12 noon Sat | 937.294.1991 or 800.543.9696 937.643.1366 (fax) |
| 1260 E Ash St, Piqua Office Lobby Hours: 9 am - 5 pm M-Th 9 am - 6 pm Fri 9 am - noon Sat | 937.294.1991 or 800.543.9696 937.773.6407 (fax) |
| 1620 Upper Valley Pk, Springfield Office Lobby Hours: 9 am - 5 pm M-Th 9 am - 6 pm Fri Drive Thru Hours: 9 am - 5 pm M-Th 9 am - 6 pm Fri 9 am - 12 noon Sat | 937.294.1991 or 800.543.9696 937.323.9546 (fax) |
24 Hour Member Services
| Heartline Audio Response Banking | 1.800.544.9696 |
| Visa Information Line | 1.800.299.9842 |
| Visa Credit Card Lost/Stolen | 1.800.325.3678 |
| ATM/VISA Debit Card Lost/Stolen (during business hours) ATM/Visa Debit Card Lost/Stolen (after business hours) | 1.800.543.9696 1.800.472.3272 |
| To Activate or Change the Pin for Your ATM/VISA Debit Card | 1.866.661.8548 |
| Loan by Phone | 1.800.897.4748 |
Branches and Individuals
If you would like to obtain more information regarding our products and services, please send an email to one of the following:*When contacting Heartland Federal Credit Union by email please do not include your account number, social security number or other personal data. These messages do not pass through a secure server. Please provide account number, social security number and other personal data by means such as calling us or visiting one of our branch locations.
| President | James A. Sprauer MLO #:458416 | Phone: 937.294.1991 |
| S. Dixie Branch Manager | John B. Bergin, Jr (Jack) MLO #:787956 | Phone: 937.296.4024 or ext: 303 |
| Springfield Branch Manager | Jeffrey A. Rinker MLO #:420213 | jeffrey.a.rinker@thinkheartland.com Phone: 937.296.4054 or ext: 213 |
| Piqua Branch Manager | Frannie Widener MLO #:896207 | Phone: 937.296.4058 or ext: 202 |
| S. Dixie Membership Services Specialist | Rebecca A. Smith (Becki) MLO #:1056853 | rsmith@thinkheartland.com Phone: 937.294.1991 or ext: 309 |
| Springfield Assistant Branch Manager / Membership Services Specialist | Brenda Hutchinson MLO #: 781863 | bhutchinson@thinkheartland.com Phone: 937.296.4055 or ext: 331 |
| Piqua Membership Services Specialist | Kayla Wintrow MLO #:951322 | kaylamwintrow@thinkheartland.com Phone: 937.296.4059 or ext: 204 |
| Marketing and Member Service Manager | Erika M. Whiting | marketing@thinkheartland.com Phone: 937.296.4043 or ext: 110 |
| Business Development Manager / Branch Operations | Joni Reel | jreel@thinkheartland.com Phone: 937.296.4061 or ext: 125 |
| Compliance | Kevin Locker | kevin.r.locker@thinkheartland.com Phone: 937.296.4070 or ext: 118 |
| Collections | Sue Soller | |
| Jim Toerner | jtoerner@thinkheartland.com Phone: 937.296.4079 or ext: 103 | |
| Denny Saunders | Phone: 937.296.402679 or ext: 131 | |
| Titles & E-Files | Linda Neuhauser | lneuhauser@thinkheartland.com Phone: 937.296.4027 or ext: 117 |
| Financial Services Analyst | Ruth E. McCloskey (Vangie) MLO #:896036 | emccloskey@thinkheartland.com Phone: 937.296.4023 or ext: 132 |
